HI 300 Global Information Technology and Systems for Health Care

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HI 300 Global Information Technology and Systems for Health Care essay assignment

Discussion Topic: Usability of the EHR

INSTRUCTIONS: Respond to all posts; response to classmates should be thoughtful and advance the discussion, response should make and/or frequent informed references to unit material or scientific literature, follow APA style if resources are used, 75 word minimum in response per post.

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There are multiple pros and cons when using any electronic health record (EHR). Let’s be real, most physicians hate it and they don’t like to learn the new programs that are set into place. But there are even more things to consider when moving to an EHR system.

According to an article that I read, there are concerns with electronic health records. A very sensitive one is security risks. There are many hackers out there that are trying to hack into healthcare systems’ EHR’s. “Ever since Congress enacted the Health Insurance Portability and Accountability Act (HIPPA) in 1996, organizations with an EHR are required to safeguard sensitive patient information from computer criminals bent on breaking into the system.” (Rosario, C. 2019)

Another thing that needs to be considered is the interface design. If this is designed poorly, this will cause data bottlenecks and the system won’t run smoothly. When these things don’t run smoothly, healthcare providers become more frustrated with the systems and some pertinent documentation could be missed. When considering what software your organization is wanting to change to, look for a system that is easy to use and streamlined.

Training will need to be taken into consideration. What does this process look like for your organization? Maybe assigning tech-savvy employees as super users to learn the system and then formulate a train the training approach. Once training is completed and the system has a go-live date for the EHR, these super users would be available to help guide their co-workers through any challenges that may arise.


Overall, having electronic health records is very nice from my experience. It’s easier to look up specific information that you are trying to find. Each organization is set up differently and there needs to be research done on what your organization is wanting, how they are going to protect these records, and what they have to invest when it comes to purchasing, training, and implementation.

~Christina Michael~


Some issues that clinicians are having with current EHR’s include: data entry issues, alerting, interoperability, visual display, availability of information, system automation and defaults, workflow support, order placement, medication administration, review of results, and documentation (Howe, 2018). That is quite a long list. Some of these issues even were found to have contributed to patient harm that occurred.

Some ideas that could make the EHR more user friendly, or prevent more patient harm cases include: a national database that clinicians can report issues to, design standards for how information is displayed, Vendors fix reported issues and be held accountable if appropriate and not prevented by liability, simplify documentation so clinicians should only have to focus on the clinical side of documentation, create standards for usability and safety measures (Knowles, 2019)


Meaningful use means to use the EHR in the most effective way. This would include ensuring electronic exchange for health information is possible. This is the best way to use the EHR to improve quality of care.

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