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NURS 6441: Project Management: Healthcare Information Technology | Week 2
Imagine spending months designing the “perfect” project plan for implementing a new health information technology (HIT) system. You then discover that many of the end-users are expressing some resistance to the new system implementation. What could you do to alleviate their concerns?
In addition to being aware of the design steps of a project, project managers must ensure they also effectively manage conflicts and resistance to change. This week, you analyze management methods that may be used to facilitate change associated with projects. You also familiarize yourself with Microsoft Project, a commonly used project management software application, and generate a project plan using Microsoft Project.
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Learning Objectives
Students will:
- Analyze change management methods utilized to facilitate change
- Generate a project plan using Microsoft Project*
- Synthesize insights related to the application of project management in health information technology (HIT) projects**
* The Assignment related to this Learning Objective is introduced this week and submitted in Week 3.
** The Assignment related to this Learning Objective is introduced this week and submitted in Week 5
NURS 6441 Week 2: Managing Change essay assignment
Discussion: Change Management
Change often involves moving outside one’s comfort zone. The greater the change, the more discomfort it is likely to cause. The substantial changes associated with implementing major health care information technology projects can be disconcerting for individuals within health care organizations. People become comfortable with following a routine process and knowing their job expectations. For some, changes to routine may cause anxiety. Project managers must be able to apply change management methods that enable stakeholders to recognize and accept the benefits of a change. Project managers have a variety of methods at their disposal to mitigate uneasiness resulting from change, including conflict resolution, communication strategies, or team-building. With new health care technologies emerging at an increasingly rapid rate, proficiency in applying change management methods is critical.
In this Discussion, you analyze different methods that project managers employ to facilitate change.
To prepare:
- Review this week’s Learning Resources on managing teams and change.
- Explore the methods project managers use to expedite change in Chapter 5 of the course text Project Management for Healthcare Information Technology.
- Consider how project managers use conflict resolution, communication, and team-building to facilitate change brought about by new projects.
- Think about a personal experience in which change was handled ineffectively. What could have been done differently?
NURS 6441 Week 2: Managing Change essay assignment
By Day 3
Post a description of a personal experience in which change was ineffectively managed. Explain which management methods could have been applied to more successfully to facilitate the change.
By Day 6
Respond to at least two of your colleagues on two different days, using one or more of the following approaches:
- Share an insight from having read your colleagues’ postings, synthesizing the information to provide new perspectives.
- Validate an idea with your own experience and additional research.
- Expand on your colleagues’ postings by providing additional insights or contrasting perspectives based on readings and evidence.
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