HSA 3383 CBE Applying Quality Improvement Methods Presentation

Competency

Apply quality improvement methods.

Course Scenario

Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following:

• Emergency room services
• Intensive care
• Surgical care
• Obstetrics
• Diagnostic services
• Some rehabilitation therapies
• Inpatient pharmacy services
• Geriatric services and
• Consumer physician referral services

Recently, the CEO has been hearing complaints from both patients and staff.

You have been hired to design and implement a Quality Improvement Plan

to help uncover quality problems and satisfactorily resolve them.

Scenario Continued

Your CEO has informed you that the Hospital has been invited to appear on a local cable television news station to discuss the proposed QI plan

and how it will be applied.

You are instructed to create a presentation with narration to put on the television show.

Instructions

You may use any presentation tool you want,

but your narration must specifically discuss how the QI plan will be applied by giving examples.

• Why are QI programs developed?
• What use are they for healthcare facilities?
• What potential use would your facility have for the QI      plan?

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